Buyer group price books and price book entries
Key Takeaway
A buyer group price book gives its prices only to that group's accounts. When a buyer has several price books, the store's Pricing Strategy picks the price: Best Price shows the lowest one, and Priority Price follows the order you set.
In B2B Commerce, price books hold the prices that buyers see in a store. You assign each price book to a store, to buyer groups, or to both, and that assignment decides who is eligible for its prices. Buyer group price books let you give one set of accounts different prices from everyone else. A buyer can qualify for more than one price for the same product, so the store's Pricing Strategy decides which price is shown.
Store price books and buyer group price books
You can assign a price book to buyer groups, to stores, or to both. A price book needs at least one assignment before it can display prices.
| Store price book | Buyer group price book | |
|---|---|---|
| Who is eligible for its prices | Any customer who can access the store | Only the accounts associated with that buyer group |
| Suited for | A broad range of users, because it sets pricing for the entire store | Giving one set of accounts different prices |
A buyer group must also be assigned to the store where the price book appears. If it isn't, the buyers in that group don't see pricing from the buyer group's price book, even though the price book is assigned to their buyer group.
Maya runs a store for restaurant supplies. Her store price book lists a box of napkins at $20, so every customer who can access the store is eligible for that price. She then creates a Hotel Chains price book that lists the napkins at $17 and assigns it to the Hotel Chains buyer group. Only accounts in the Hotel Chains buyer group are eligible for the $17 price. If Maya forgets to assign the Hotel Chains buyer group to her store, those accounts don't see pricing from the Hotel Chains price book.