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Buyer group price books and price book entries

Key Takeaway

A buyer group price book gives its prices only to that group's accounts. When a buyer has several price books, the store's Pricing Strategy picks the price: Best Price shows the lowest one, and Priority Price follows the order you set.

In B2B Commerce, price books hold the prices that buyers see in a store. You assign each price book to a store, to buyer groups, or to both, and that assignment decides who is eligible for its prices. Buyer group price books let you give one set of accounts different prices from everyone else. A buyer can qualify for more than one price for the same product, so the store's Pricing Strategy decides which price is shown.

Store price books and buyer group price books

You can assign a price book to buyer groups, to stores, or to both. A price book needs at least one assignment before it can display prices.

Store price bookBuyer group price book
Who is eligible for its pricesAny customer who can access the storeOnly the accounts associated with that buyer group
Suited forA broad range of users, because it sets pricing for the entire storeGiving one set of accounts different prices

A buyer group must also be assigned to the store where the price book appears. If it isn't, the buyers in that group don't see pricing from the buyer group's price book, even though the price book is assigned to their buyer group.

Maya runs a store for restaurant supplies. Her store price book lists a box of napkins at $20, so every customer who can access the store is eligible for that price. She then creates a Hotel Chains price book that lists the napkins at $17 and assigns it to the Hotel Chains buyer group. Only accounts in the Hotel Chains buyer group are eligible for the $17 price. If Maya forgets to assign the Hotel Chains buyer group to her store, those accounts don't see pricing from the Hotel Chains price book.

Salesforce Accredited B2B Commerce Administrator Professional Study Guide

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