Importing product images with a CSV file
Key Takeaway
Importing product images replaces all existing images for each product in the file, so list the existing images you want to keep along with the new ones.
Product images and attachments that buyers see in a B2B store are typically linked to a Salesforce CMS workspace, while the image files usually live on a host outside Salesforce. With a CSV import, an administrator links images to many products at once. Before you import, you need a CMS workspace that the store can use. The external image host must also be added as a Trusted URL.
How to create a CMS workspace
Each kind of imported data has its own prerequisite. Importing prices requires a price book. Importing images requires a CMS workspace, because during the import you specify the workspace where the imported images are linked. If you don't have a CMS workspace, create one before you begin the import.
- Open the App Launcher and select "CMS Workspaces".
- Click "Add Workspace".
- Add the Commerce Admin and Merchandiser users as contributors, as Salesforce recommends.
A new CMS workspace gets a default language. You can add other languages later, but you can't change the default language after the workspace is created. The default language depends on your org's setup.
If Translation Workbench isn't enabled with supported languages configured...
The workspace's default language is the org's default language.
If Translation Workbench is enabled with supported languages configured...
The workspace's default language is the first supported language.