Consistent writing style and plain-language wording in prompts
Key Takeaway
Write every section of a prompt template in one plain-language writing style. Keep word choice, intensifiers, emojis, and punctuation consistent so the LLM generates consistent responses.
In Prompt Builder, the way you write a prompt template affects the response the large language model (LLM) generates. Two related best practices cover wording. First, write in plain, natural language instead of jargon. Second, pick one writing style and use it every time, so the LLM generates consistent responses.
Write in plain language
Keep prompt templates concise and easy to understand. Avoid industry jargon and technical terms. Use natural language and conversation design best practices instead.
Imagine a prompt template that drafts replies for a support team. A jargon-heavy version says: "Leverage KB assets to resolve the P1 ticket within SLA." A plain version says: "Use our help articles to answer this urgent case before the promised response time runs out." Both ask for the same thing. Anyone can follow the plain version without decoding acronyms or insider terms.