Secure data retrieval for prompt grounding

Key Takeaway

Secure data retrieval is the first step in the Einstein Trust Layer. It grounds a prompt only with data that the user who runs the prompt is allowed to access.

Grounding adds your Salesforce data to a prompt so the LLM can give a relevant, personalized answer. Secure data retrieval controls which data goes into the prompt. It uses the same permissions and field-level security that already protect that data in Salesforce.

Grounding and the Einstein Trust Layer

The LLM needs this context to give a relevant, personalized response that is based on your accurate, up-to-date information.

Secure data retrieval is the first step a prompt goes through in the Einstein Trust Layer. The prompt is grounded and secured before it goes through the LLM gateway.

Einstein Trust Layer capabilities, including secure data retrieval, apply only to generative AI and Agentforce features.

Agentforce Specialist Study Guide

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0/204Learned

Checklist progressProgress

0/204Learned

Given business requirements, identify when it's appropriate to use Prompt Builder.

0/5

Identify access controls governing prompt templates

0/5

Identify the considerations for using a prompt template type such as field generation and flex types.

0/4

Given a scenario, identify the appropriate grounding technique.

0/11

Explain the process for creating, activating, and executing prompt templates.

0/5

Explain how to implement best practices for writing effective prompts.

0/10

Identify the security and privacy features of the Trust Layer

0/8

Einstein Trust Layer architecture

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Secure data retrieval for prompt grounding

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Pattern-based and field-based LLM data masking

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Prompt defense system policies

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Zero-data retention with third-party LLMs

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Toxicity detection on generated responses

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Generative AI audit trail and feedback data

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LLM data masking for agents versus embedded generative AI features

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Explain how to manage and prevent specific models from being accessed

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Secure data retrieval for prompt grounding

Key Takeaway

Secure data retrieval is the first step in the Einstein Trust Layer. It grounds a prompt only with data that the user who runs the prompt is allowed to access.

Grounding and the Einstein Trust Layer

The LLM needs this context to give a relevant, personalized response that is based on your accurate, up-to-date information.

Secure data retrieval is the first step a prompt goes through in the Einstein Trust Layer. The prompt is grounded and secured before it goes through the LLM gateway.

Einstein Trust Layer capabilities, including secure data retrieval, apply only to generative AI and Agentforce features.