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Prompt Builder enablement and user assignment

Key Takeaway

Turn on Einstein generative AI first. Then give Prompt Template Manager to people who create and manage prompt templates, and give Prompt Template User to people who only run them.

Prompt Builder is the Salesforce Setup tool where you create and manage prompt templates. Two things must be in place before anyone can use it: Einstein generative AI must be turned on in the org, and each user needs the right permission set. Access is split in two. People who build templates get one permission set, and people who only run templates get a separate one.

Which orgs can use prompt templates

Prompt template access is available in Lightning Experience. It requires Enterprise, Performance, or Unlimited Edition with one of these:

  • The Einstein for Platform add-on
  • The Einstein or Agentforce for Sales or Service add-on
  • Agentforce Foundations
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Identify access controls governing prompt templates

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