Assigning a Data Library to an agent
Key Takeaway
To make an agent answer from a data library, assign the "Answer Questions with Knowledge" action to the agent, confirm the library status is "Ready", and select the library on the agent's "Data" tab.
An Agentforce Data Library is a set of your content, such as knowledge articles or uploaded files, that Data 360 indexes so an agent can search it. You assign a library to an agent so the agent grounds its answers in your trusted content instead of guessing. The Answer Questions with Knowledge action links the agent to the library.
How an agent reaches a data library
When you create and configure a data library, it indexes the content you selected in Data 360. Data 360 then automatically creates a search index and a retriever for that library.
An agent does not read the library on its own. The agent reaches the library through the Answer Questions with Knowledge action, which uses the library's search index and retriever. The action also uses a prompt template to return structured, citation-rich responses grounded in your indexed content.
Agentforce Data Libraries require Data 360 to be set up. Data libraries also consume Data 360 credits.