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0/163Learned
Agentforce Specialist
Study Checklist
Checklist progress
0/163Learned
Explain how an agent works and its basic building blocks of agent script
0/7
Explain the components and benefits of hybrid reasoning, including how Agent Script functions in Canvas and Script View
0/6
Hybrid reasoning components in Agent Script
Learn this conceptBefore and after reasoning in Agent Script
Learn this conceptGiven a use case, manage deterministic behavior for the agent using mechanisms like filters, variables, and template expressions.
0/7
Given a scenario, select and configure standard topics, custom topics, standard agent actions, and custom agent actions.
0/10
Explain the process for connecting agents to various channels such as digital experience, email, voice, and Slack.
0/8
Explain the security context in which the agent is actually running, and how it impacts agent action execution
0/6
Given a scenario, identify when to use an Employee or Service agent.
0/2
Given a scenario, identify when it's appropriate to use Agent API
0/6
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Script view is the Agentforce Builder mode where you write Agent Script yourself instead of editing summarized blocks. Agent Script is the language for building agents; Script view is where you edit that language directly, with syntax highlighting, autocompletion, and validation. Switch to it from the view picker when you need the full script on screen; Canvas view remains a visual summary of the same agent.