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Platform Administrator II
Study Checklist
Checklist progress
0/215Learned
Given a complex scenario, determine the solution using the best tool or combination of tools to solve a business problem
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Given a scenario, identify the appropriate tool or method for troubleshooting declarative automation
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Flow tests versus Flow Debugger
Learn this conceptFlow fault paths and error emails
Learn this conceptMonitoring flow and orchestration runs
Learn this conceptDebug logs for declarative automation
Learn this conceptDeclarative automation that never ran
Learn this conceptDelayed and waiting automation diagnosis
Learn this conceptProcess Builder and workflow failure diagnosis
Learn this conceptClassic approval process troubleshooting
Learn this conceptFlow approval process troubleshooting
Learn this conceptOrchestration run details and debug modes
Learn this conceptGiven a scenario, explain the capabilities and limitations of each declarative automation tool
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Understand the implications of the order of execution when using automation tools
0/10
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Classic approval process troubleshooting is diagnosing why a record cannot be submitted, routed to the next person, approved, or shown in pending lists. Most failures come from who can see Submit for Approval, whether any process matches the record, a hierarchical approver field that is blank or inactive, a field update that fails standard validation, or email and user setup for delegated approvers. Use the Approval History related list and approval reports to see status, Mass Transfer Approval Requests to unlock stuck records, and treat Flow Approval Processes as the modern alternative when you need to watch submitted records for bottlenecks.