Default product schedules and schedules on opportunity products
Key Takeaway
A product's default schedule is used every time a rep adds that product to an opportunity. Changing the default later doesn't update opportunities that already have the product.
Product schedules spread a product's delivery or payment over time, for products that are delivered or paid for in installments. A default schedule is set on the product and applies every time a rep adds that product to an opportunity. Reps can also set up or change the schedule on an opportunity product for that one opportunity.
Quantity schedules and revenue schedules
There are two schedule types, and a product can use one of them or both.
| Determines | Sets | |
|---|---|---|
| Quantity schedule | When the product is delivered | Dates, number of units, and number of installments |
| Revenue schedule | When the product is paid for | Dates, revenue amounts, and number of installments |
Match the schedule type to how the customer pays and how the customer receives the product.
If customers pay once but receive the product in increments...
Use a quantity schedule. For example, an annual subscription to a monthly magazine is paid once and delivered each month.
If customers pay in installments but receive the product once...
Use a revenue schedule.
If customers receive the product on a delivery schedule and pay on a payment schedule...
Use both a quantity schedule and a revenue schedule. For example, a monthly subscription that is paid monthly needs both.