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Experience Cloud as a platform extension

Key Takeaway

An Experience Cloud site extends your Salesforce org rather than standing apart from it. The org's users, profiles and records power the site, and platform services such as Flow Builder and Apex triggers and classes work with it.

Experience Cloud is a digital experience platform for building branded, CRM-powered online sites, such as customer portals, partner portals, help forums and support communities. You use these sites to share information and collaborate with customers, partners or employees. Each site extends your core Salesforce org to these people by using the users, records and automation already in that org.

Former names and editions

Experience Cloud was formerly called Community Cloud. "Community" is the old term for what is now an Experience Cloud site.

Experience Cloud is available in both Salesforce Classic and Lightning Experience, in these editions:

  • Enterprise Edition
  • Performance Edition
  • Unlimited Edition
  • Developer Edition
Platform Administrator II Study Guide

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Given a scenario, understand the standard Salesforce suite of products that enable extending the core platform

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