Salesforce Foundations bundled capabilities
Key Takeaway
Salesforce Foundations comes free with Sales Cloud, Service Cloud, or Industries in supported editions. What you can turn on depends on your product, your edition, and your org status.
Salesforce Foundations is a suite of sales, service, marketing, and commerce capabilities built into your existing Salesforce CRM, on a foundation powered by Data Cloud. It comes at no extra cost with supported editions of select Clouds. Its goal is to give every employee a 360-degree view of the customer through integrated apps and unified data.
What Foundations is and how you get it
Salesforce Foundations isn't a product you buy on its own. Unlike Starter and Pro Suite, it isn't an independent feature. Instead, you get free access to it when you buy Sales Cloud, Service Cloud, or Industries.
Foundations is supported in these editions:
- Enterprise Edition
- Unlimited Edition
- Einstein 1 Sales Edition
- Einstein 1 Service Edition
Because Foundations is built into your existing CRM, the new capabilities appear alongside what your users already work with.
Some Foundations usage is metered, so it isn't unlimited. Foundations uses usage-based pricing with a set of included credits. You can add to those credits by purchasing more.