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Salesforce Connect adapter selection

Key Takeaway

Choose the Salesforce Connect adapter in the external data source's "Type" field by matching it to where the data lives and how that system exposes it. A custom adapter that you build with the Apex Connector Framework covers anything the other adapters can't handle.

Salesforce Connect lets users view and work with data stored outside the org without moving that data into Salesforce. Users reach the data through external objects, and the data stays stored outside the org. To connect to each external system, Salesforce Connect uses a protocol-specific adapter. You choose that adapter in the Type field when you define an external data source.

Match the adapter to where the data lives

The right adapter depends on where the data lives and how that system exposes it. To pick one, match the adapter to where the data lives:

Where the data livesAdapter to select
Another Salesforce orgCross-org
An external system that exposes the data through an OData producerOData 2.0, OData 4.0 or OData 4.01
AWS data stored in Amazon DynamoDBSalesforce Connect Adapter for Amazon DynamoDB
Snowflake or Amazon AthenaSalesforce Connect Adapter for SQL
An external system that exposes its capabilities through a GraphQL API, such as Amazon RDS through AWS AppSyncSalesforce Connect Adapter for GraphQL
Anything the other adapters can't handleCustom adapter

Having a REST API does not by itself point to one adapter. The Salesforce Connect Adapter for SQL connects to external systems that expose REST APIs and also offer query and DML operations using SQL. It fits a need to run interactive, on-demand SQL queries against that data. Retrieving data through callouts from a REST API, on the other hand, is a typical reason to build a custom adapter.

Platform Administrator II Study Guide

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Understand methods to connect to, access, backup/restore, or archive data outside of the Salesforce Platform (big objects, data warehouse, external objects, data lakes, third-party solutions, and Salesforce Connect)

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