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Quantity versus revenue product schedules

Key Takeaway

A quantity schedule sets when a product is delivered, and a revenue schedule sets when it is paid for. A quantity schedule alone does not spread revenue over time, so you need a revenue schedule for that.

Product schedules spread a product sold on an opportunity across time. A product can use a quantity schedule, a revenue schedule, or both, and the admin decides which ones are allowed.

Quantity schedules and revenue schedules

The two schedules answer different questions about the same sale:

Quantity scheduleRevenue schedule
DeterminesWhen the product is deliveredWhen the product is paid for
DefinesDates, number of units, and number of installmentsDates, revenue amounts, and number of installments

You can use a revenue schedule for payments or for recognizing revenue.

Which schedule fits depends on how your customers pay for the product and receive it.

If your customers pay once but receive the product in increments...

A quantity schedule fits. For example, an annual subscription to a monthly magazine is paid for once and delivered every month.

If your customers make regular payments but receive the product once...

A revenue schedule fits. For example, a customized product can be charged in installments but delivered once.

If your customers receive orders on a delivery schedule and also pay on a payment schedule...

Use both schedules together. For example, you would use both for a monthly product subscription that is paid monthly.

Platform Administrator II Study Guide

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Describe the features of Salesforce which enable Sales users to conduct the sale process, including products, price books, schedules, orders, and quotes

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