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Creating orders from quotes and opportunities

Key Takeaway

In Revenue Management, clicking Create Order on an accepted quote creates an order that copies the quote's product, quantity, pricing, and tax information.

An order is an agreement between a company and a customer to provide services or deliver products with a known quantity, price, and date. In Revenue Management (formerly Revenue Cloud), a sales rep can turn an accepted quote into an order with one click. As a result, product, quantity, pricing, and tax information moves into fulfillment and billing without retyping. A rep can also split one quote into several orders. For simple sales, a rep can instead skip the quote and create an order directly.

Adding orders to contracts or accounts

The admin decides whether orders are added to contracts or to accounts.

For example, imagine an Internet service provider that requires a year of service. It would tie every order to a contract. Now imagine a clothing seller that sells in single transactions. It would tie each order to an account.

Platform Administrator II Study Guide

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Describe the features of Salesforce which enable Sales users to conduct the sale process, including products, price books, schedules, orders, and quotes

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