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Email, Phone, and URL field types

Key Takeaway

Email, Phone, and URL fields each add built-in behavior, but changing the field type later can cause data loss, and in some cases you can't change it at all.

Email, Phone, and URL are custom field types for contact details and web addresses. Each one adds built-in behavior that a plain Text field lacks. Each type also has its own length limit and rules that affect how you can use the field or change it later.

What each field type does
Field typeWhat users can enterLength limitBuilt-in behavior
EmailAn email address80 charactersSalesforce validates the value to make sure it has proper format.
PhoneAny phone number40 charactersSalesforce automatically formats the value as a phone number.
URLAny valid website address255 charactersClicking the field opens the address.
Platform App Builder Study Guide

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Given a scenario, determine the considerations when selecting or changing a field data type.

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Text and long-text field types

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Number, currency, and percent fields

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Date, Date/Time, and Time fields

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Checkbox versus Yes/No picklist

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Email, Phone, and URL field types

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Global picklist value sets

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Record types and picklist values

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Auto-Number field configuration

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External ID and unique field types

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Geolocation custom fields

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Formula versus stored field types

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Classic encrypted text fields

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Field history tracking

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Blocked custom field type changes

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