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Solution listings versus consultant listings

Key Takeaway

A solution is usually best for something that integrates quickly or works out of the box. A consultant is the better fit when you need help building a custom solution.

AgentExchange is the official marketplace for all things Salesforce, including apps, agents and components. Its listings come in two kinds: solutions and consultants. A solution plugs into Salesforce and extends what it can do. A consultant is a Salesforce professional or firm you work with to build and implement a custom solution. The core skill is knowing which kind fits a business need and where each listing shows the facts you need.

What a solution is

Solution types include:

  • agents
  • apps
  • components
  • Bolt solutions
  • flow solutions
  • Slack integrations

For example, an app or agent might integrate a third-party survey tool with Service Cloud.

Unlike ready-to-install apps and components, Bolt solutions do not install on their own. A Bolt solution is a complete industry solution paired with partner services, so deploying it requires the services of the partner who created it.

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