User, public, and resource calendars
Key Takeaway
Use a public calendar to track a group's activities and a resource calendar to book a shared thing, such as a conference room. The access level you give people decides what they can see and do on the calendar.
Calendars in Salesforce show events. Each user has a personal My Events calendar that they can share with coworkers. Admins create public calendars to track group activities and resource calendars to schedule shared items like conference rooms. Sharing settings on each calendar control how much others can see and whether they can add or edit events.
My Events, public calendars, and resource calendars
In Lightning Experience, each user's own calendar is the My Events calendar. Admins create public calendars and resource calendars.
| Public calendar | Resource calendar | |
|---|---|---|
| What it does | Manages group activities | Schedules the use of a shared resource |
| Examples | A group's marketing events, product releases, or training classes; a common activity such as a team vacation | A conference room or an overhead projector |
So a public calendar tracks a group's activities, but a resource calendar books a shared thing.
Public and resource calendars are available in Salesforce Classic, Lightning Experience, and all versions of the Salesforce mobile app. They aren't available in Essentials, Group, and Personal Editions.