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Compact layouts for record highlights

Key Takeaway

Compact layouts aren't assigned to profiles or individual users. To show different highlight fields by role or use case, create record types and assign the right custom compact layout to each record type.

A compact layout is a short list of an object's most important fields. Users see these fields at the top of a record, in the highlights panel. They also see them in other small views, such as expanded lookup cards and the record header in the Salesforce mobile app. Admins can build custom compact layouts in Object Manager so users see key information at a glance.

Where compact layout fields appear

A compact layout controls the fields in these places:

  • A record's highlights panel
  • The expanded lookup card (hover card) that appears when you hover over a lookup link
  • The record header in the Salesforce mobile app
  • The Outlook and Gmail integrations

The number of fields shown depends on where the record appears:

Where the record appearsFields shown
Highlights panel in Lightning ExperienceUp to the first 7, and fewer on smaller screens
Expanded lookup card in Lightning ExperienceThe first 7
Highlights area in the Salesforce mobile appUp to 10
Expanded lookup card in the Salesforce mobile appThe first 4
Outlook and Gmail integrationsUp to the first 3, for records related to an email or event

The number of fields a user sees can also vary with screen width, the record page being viewed, and the user's permissions. If a user doesn't have access to a field on the compact layout, Salesforce shows the next field on the layout instead.

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Given a scenario, determine how to create and assign page layouts, visibility on Lightning page layouts, record types, and business processes for custom and standard objects (quick actions and global actions)

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