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Collaborative Forecasts types

Key Takeaway

A forecast type sets how a forecast is calculated: the object and the field that rolls up, the date that decides the period, and the hierarchy the totals roll up through.

A forecast type tells Salesforce how to calculate a sales forecast. Each type can use different data, dates and filters, so each one shows projected sales from a different perspective. An admin can set up several types to give sales teams several views of projected sales.

What a forecast type is built from

You build a forecast type from a few choices. Salesforce also defines a default forecast type for you, and the last column shows what it uses.

What it setsDefault forecast type
ObjectThe object the forecast is based onOpportunity
MeasureThe field that rolls upAmount
Date typeThe date that decides which period an amount lands inClose date
HierarchyThe hierarchy the totals roll up through: user role or territoryUser role hierarchy

You can also add filters and group the forecast into segments.

You can change these parts of the default forecast type:

  • Opportunity list
  • Summary columns
  • Filters
  • Custom columns

You can also create your own forecast types to fit the business.

Platform Administrator Study Guide

Checklist progress

0/324Learned

Given a scenario, apply the appropriate sales productivity features using opportunity tools (for example: dashboards, lead scoring, Einstein for Sales, opportunity scoring, grading, and home page assistant, forecasting, territory management)

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Einstein Lead Scoring

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Opportunity scoring versus grading

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Einstein Home page assistant

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Collaborative Forecasts types

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Forecast adjustments

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Territory models and assignment

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