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CSV preparation for data import

Key Takeaway

Line up each CSV column with a Salesforce field, and enter each value in a format Salesforce accepts. For example, separate multi-select picklist values with semicolons, and keep each record to 100 values or fewer for that field in one import.

Before you import records with the Data Import Wizard, you prepare a CSV file so that each column lines up with a Salesforce field and each value is in a format Salesforce accepts. Careful preparation prevents rejected rows, blank fields, and imported values that quietly change. Most of the rules cover column headers, special field types, locale formats, and currency.

What the Data Import Wizard imports

The Data Import Wizard gives you one interface for importing these kinds of records:

  • Accounts and contacts
  • Leads
  • Solutions
  • Custom objects

For any of these imports, a clean CSV file is your first step.

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Describe the considerations when importing, updating, transferring, mass deleting, exporting, and backing up data (Archival, Apex data loader, Import Wizard)

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