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Delegated approvers for approval requests

Key Takeaway

Filling in the Delegated Approver field is not enough by itself: each approval step decides whether the delegated approver can respond.

In a Classic Approval Process, the assigned approver is the user responsible for responding to an approval request. A delegated approver, also called a delegate, is someone that assigned approver appoints as an alternate for those requests.

How to name a delegated approver

When a user's Delegated Approver field is filled in, the delegated approver receives the same approval requests as that user. A user can name their own delegated approver from their personal settings by following these steps:

  1. Enter "Approver Settings" in the Quick Find box.
  2. If "Approver Settings" returns no results, enter "Personal Information" instead.
  3. Fill in the Delegated Approver field.

An admin can also assign delegated approvers by filling in the Delegated Approver field on each user's detail page.

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