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AppExchange and AgentExchange application use cases

Key Takeaway

Admins get solutions from AgentExchange and AppExchange as packages. Partners create the listings, and the solution provider decides whether a package is managed or unmanaged.

AgentExchange is the official Salesforce marketplace for add-on solutions and for consultants who build custom work. Salesforce ISV partners distribute packaged solutions and APIs on AppExchange. Admins use these marketplaces to meet a business need faster than building from scratch. They test the chosen solution, then install it in their org as a package.

Solutions and consultants

AgentExchange offers two broad kinds of listings: solutions and consultants. Solutions plug into Salesforce and extend what it does. Consultants are Salesforce professionals who build and implement custom solutions for specific clouds or industries.

If you want something that integrates quickly with Salesforce...

Pick a solution.

If you need help building a custom solution for a complex business problem...

Pick a consultant.

Platform Administrator Study Guide

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Identify use cases for AppExchange applications (awareness of managed or unmanaged packages, who is allowed to publish, prompts on AgentExchange, flows)

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