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Chatter org settings and email notifications

Key Takeaway

Allow Emails is the company-wide switch for Chatter email, and each user then decides what they personally receive. If an admin deselects Allow Emails, users don't receive any Chatter email.

Chatter lets users communicate in Salesforce through feeds, posts, comments, and groups. Admins turn Chatter on and configure its features on the Chatter Settings page in Setup. They control Chatter email notifications org-wide on the Email Settings page.

How to turn on Chatter

Beginning in Summer '26, Chatter is turned off by default in all new orgs. You need the "Customize Application" permission to enable Chatter.

  1. Enter Chatter in the Quick Find box in Setup.
  2. Select Chatter Settings.
  3. Click Edit.
  4. Select Enable.
  5. Save.
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