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Reporting on tasks and events

Key Takeaway

Role hierarchy, archiving, and Shared Activities all change what an activity report returns.

Activity reports show information about tasks and events, such as open and completed activities, multi-person events, and pending approval requests where you are the delegated approver. You can run standard activity reports or build custom ones.

Standard activity reports

Standard activity reports list your tasks and appointments for a date range, or events with all invitees. You choose the date range and the status of the activities to include.

Some standard reports serve specific needs:

  • Events with Invitees includes only multi-person events. Its filters are:
    • Assigned to
    • Assigned to the team of
    • Invitee is
    • Invitee is in the team of
  • HTML Email Status covers the HTML Email Status related list of leads and contacts you emailed, when HTML email tracking is enabled.
  • My Delegated Approval Requests lists approval requests where you are the delegated approver.
  • All Pending Approval Requests is in the Activity Reports folder.
Platform Administrator Study Guide

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Describe the capabilities of activity management (tasks, events)

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Tasks versus events

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Task lists and assignment

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Group tasks versus event invitees

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Recurring tasks and events

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Activity reminders and notifications

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User, public, and resource calendars

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Calendar sharing and visibility

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Activity roll-up to related accounts

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Activity sharing and access

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Reporting on tasks and events

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