Finding and editing archived activities
Key Takeaway
Archived activities drop out of reports, but archiving does not delete them. You can still find and edit them from the record, for example through View All in the Activity History related list.
Salesforce automatically archives old activities, meaning events and closed tasks more than 365 days old. Archiving does not delete them. Instead, it changes where they show up: they drop out of reports, but users can still find, view, edit, and delete them from the record's activity areas.
Which activities Salesforce archives
Salesforce archives three kinds of activities. These are the archive criteria:
- Events that ended more than 365 days ago
- Closed tasks due more than 365 days ago
- Closed tasks with no due date that were created more than 365 days ago
Open tasks are never archived, however old they are, because only closed tasks qualify. Recurring tasks and events in a series are never archived either.
Archiving is available in all editions, in both Lightning Experience and Salesforce Classic.
A background process does the archiving. If you insert activities through the API that already meet the archive criteria, the process archives them during its next run, not at the moment you insert them.