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Sales dashboards for pipeline visibility

Key Takeaway

A dashboard shows multiple reports side by side on one page, and its running user decides which data it shows.

A Salesforce dashboard is a visual display of key metrics and trends, built from reports, so a sales team can see the state of its pipeline at a glance. Admins choose which reports feed the dashboard, whose data access controls what viewers see, and where people find it, such as the Home tab.

Widgets and source reports

A dashboard uses widgets to show multiple reports side by side on a single page. Each widget is based on one source report. Widgets can share a report or use different ones.

For example, two widgets can use the same report, with one showing it as a bar chart and the other as a pie chart.

You can't choose joined reports or historical trend reports as the source report for a dashboard widget.

Pick the widget type to fit the data:

Widget typeWhat it shows
ChartData, shown graphically
GaugeA single value within a range of custom values
MetricOne key value
TableReport data in column form

A widget can also show rich text or an image.

Platform Administrator Study Guide

Checklist progress

0/324Learned

Given a scenario, apply the appropriate sales productivity features using opportunity tools (for example: dashboards, lead scoring, Einstein for Sales, opportunity scoring, grading, and home page assistant, forecasting, territory management)

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Einstein Lead Scoring

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Opportunity scoring versus grading

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Einstein Home page assistant

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Collaborative Forecasts types

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Forecast adjustments

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Territory models and assignment

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