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Group tasks versus event invitees

Key Takeaway

Use a group task when each person must complete the work on their own. Use an event with invitees when one event owner needs others to accept or decline.

Salesforce has two different ways to involve several people in an activity. A group task gives each selected coworker, called an assignee, an independent copy of the same task to work on alone. An event with invitees stays owned by one person. The people invited accept or decline it. The two differ in who controls the activity afterward, how many people it can include, and what happens when it changes.

How a group task and an event with invitees differ
Group taskEvent with invitees
Who controls the activity afterwardEach copy is independent, so each assignee can edit, reassign, or delete their own individual task.The event owner stays in control.
How many people it can includeUp to 100 assigneesUp to 1,000 invitees on a regular event, but only 100 on a recurring event
When it fitsWork that each person must complete on their ownOne event owner schedules an event and needs others to accept or decline it.

For example, imagine you create the task "Submit your expense reports" with one due date and assign it to a team of account executives. Each person gets a task of their own.

Platform Administrator Study Guide

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Describe the capabilities of activity management (tasks, events)

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Tasks versus events

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Task lists and assignment

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Group tasks versus event invitees

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Recurring tasks and events

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Activity reminders and notifications

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User, public, and resource calendars

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Calendar sharing and visibility

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Activity roll-up to related accounts

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Activity sharing and access

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Reporting on tasks and events

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