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Implications of changing a user's license

Key Takeaway

Changing a user's license replaces their baseline access and removes their permission sets and permission set licenses.

You can change an existing user's license by editing the user. The change has side effects, because the new license controls which profiles you can choose and can take away access the old license allowed.

What a user license sets

Every user needs a user license to access Salesforce, and each user can have only one. The user license sets a baseline level of access: the features and objects the user can reach. Profiles and user permissions then adjust access within that baseline. Changing the license replaces the user's baseline rather than adding to it.

Platform Administrator Study Guide

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Given a scenario, demonstrate the proper setup and maintenance of users (user name is unique, locales, working hours, how to distribute licenses, types of licenses, not deleting a user, implications of making inactive, override, assigning feature licenses, management of users with various login methods)

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